General Questions
Are the stamps you sell authentic U.S. postage?
Yes! Every stamp we sell is 100% authentic and valid for U.S. postage. We source directly from verified suppliers and official channels, ensuring every stamp is genuine and unused.
Why are your prices lower than the post office?
We purchase U.S. stamps in bulk quantities and through surplus or secondary markets, which allows us to offer small discounts from retail prices — while still providing genuine, unused postage.
Are discounted stamps still valid for mailing?
Absolutely. All our stamps are valid U.S. postage and can be used just like those purchased directly from USPS. The only difference is the price!
Are your stamps collectible or just for mailing?
Both! Many of our stamps feature commemorative, holiday, and themed designs that appeal to collectors and hobbyists, while still being fully usable for everyday mail.
How can you guarantee the quality of your stamps?
Each order is carefully inspected before shipping to ensure all stamps are mint condition, unused, and adhesive-intact. We package them securely to arrive in perfect shape.
Do your discounted prices mean the stamps are old or expired?
No — U.S. stamps never expire! All Forever and denomination-based stamps remain valid indefinitely for the face value printed on them.
Are your stamps sourced ethically and legally?
Yes, 100%. We work with reputable dealers, wholesalers, and collectors who comply with all USPS regulations and U.S. laws regarding postage resale.
Ordering Questions
How do I place an order on Stamps Depot?
Simply browse our collections, add your favorite stamps to your cart, and proceed to checkout. You can pay securely using any major credit card, PayPal, or Shop Pay for easy installment payments.
Do I need an account to place an order?
No account is required — you can check out as a guest. However, creating an account allows you to track orders, save favorites, and enjoy faster checkout next time.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, contact us right away. We’ll do our best to modify or cancel it before it’s processed.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay. Shop Pay also offers convenient installment payment options to make checkout simple and flexible.
Will I receive an order confirmation?
Yes. Once your order is placed, you’ll receive an email confirmation with your order details and another email when your stamps ship.
Do you charge sales tax?
No — postage stamps are not subject to sales tax. The price you see is the price you pay, with no additional tax added at checkout.
What if I made a mistake in my shipping address?
Contact us as soon as possible. If your order hasn’t shipped yet, we can update the address for you. Once shipped, we’ll help you track or reroute if possible.
Do you offer bulk or wholesale orders?
Yes, we offer bulk purchasing options on select U.S. stamp collections. Please contact us directly for details or to request a quote.
Shipping & Return Questions
How are my stamps packaged and shipped?
All stamps are carefully packaged to prevent damage. We use protective sleeves, rigid mailers, or padded envelopes depending on the order size to ensure they arrive in mint condition.
How long does shipping take?
Orders are typically processed within 1–2 business days. Domestic delivery usually takes 1–7 business days, depending on your location and chosen shipping method.
Do you offer tracking?
Yes. Every order includes tracking information. Once your stamps ship, you’ll receive an email with a tracking number so you can follow your package’s progress.
Do you ship internationally?
Yes! We ship worldwide. Delivery times vary depending on the destination, and customs fees or import duties may apply, which are the responsibility of the buyer.
What if my stamps arrive damaged?
While we package extremely carefully, if your stamps arrive damaged, contact us within 7 days of delivery. We’ll work with you to replace or refund your order.
Can I combine multiple orders for shipping?
Yes! If multiple orders are placed close together, we can often combine them to save on shipping and reduce packaging.
Do you offer expedited or priority shipping?
Absolutely. Priority and express shipping options are available at checkout for faster delivery.
What is your returns policy?
We accept returns on brand new, mint, unused stamps within 30 days of delivery. If your stamps are unopened and in original condition, contact us to arrange a replacement or refund. Damaged or used stamps are not eligible for return.
Have a Question?
We’d love to hear from you! Whether you’re new to collecting or a lifelong stamp enthusiast, our team at Stamps Depot is here to help. If you have a question about your order, shipping, or any of our U.S. stamps, just reach out — we’re happy to assist and always excited to talk stamps with you!
Contact us